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Frequently asked questions

URL2Mockup uses prepaid credits for captures and exports - no subscription. Credits, packs, devices, sharing, and checkout explained below.

Pack details and checkout: Pricing

Questions and answers

URL2Mockup turns any public website URL into presentation-ready device mockups in seconds. Paste a link, pick laptop, phone, or tablet, and download or share a polished frame - no Figma skills required.

URL2Mockup uses prepaid credits - not a monthly subscription and not a free tier. Sign in with Google, buy a Pitch pack ($12 / 120 credits) or Launch pack ($29 / 400 credits) when you are ready, then spend credits on successful captures and exports. Failed captures do not consume credits. See the Pricing page for current costs per action.

Fresh URL capture: 10 credits. Repeat capture (cached): 3 credits. HD download (no watermark, full quality): 3 credits per mockup, first time only — watermarked downloads are free. Custom shadow or background (non-default): 1 credit once per mockup (device color changes use no extra credits). Private link: 1 credit once when you make a mockup private; making it public again uses no extra credits.

No. Purchased credits do not expire while we operate the service.

Only when an action succeeds - for example, after your mockup is saved or an export tier is unlocked. If a capture fails, you are not charged for that attempt.

All credit pack purchases are final. We do not offer refunds or cash redemption for unused credits. See our Terms & Conditions for details.

Laptop (MacBook-style), phone (iPhone-style), and tablet frames. Use the same URL across devices for consistent deck or launch assets.

Yes. Sign in with Google to create mockups, manage credits, and access your history. Checkout happens on our secure payment partner (Dodo Payments).

Most public http/https pages work. We block unsafe or private-network targets. Paste your landing page, portfolio, or product URL and we screenshot it into the frame you choose.

Yes. Download a free watermarked PNG from any public share link. As the owner, you can unlock HD export (no watermark, higher resolution) for 3 credits once per mockup. Each mockup has a shareable link; private mockups are visible only to you.

Yes. Mockups you create are yours to use in client work, marketing, and presentations, subject to our Terms and respect for third-party site content.

Use Profile settings when signed in, or email [email protected] for account or data deletion requests.

Ready to create your first mockup?

Sign in with Google, buy credits on Pricing, then paste a URL on your dashboard.